THE PIVOTAL KEY is a Windsor based and locally owned professional property management company with an extensive range of clientele base consisting of Condominium Corporations, Townhome Associations, Subsidised Housing & High-Rise Residential and Multi-unit Properties
Thirty years of property management experience has allowed THE PIVOTAL KEY to encompass all practical and theoretical facets of property management. Providing the ability, direction and expertise to offer professional property management experience, service and enhanced education in relation to the maintenance, governance and enforcement of your specific property.
Our Team is involved with various educational organizations:
Association Condominium Managers of Ontario
Condominium Management Regulatory Authority of Ontario
Canadian Condominium Institute – Presently a Board of Director
Ontario Non Profit Housing Association
Participating in these organizations and having 2 members that have acquired the prestigious designation of Registered Condominium Manager (RCM) provides the support of being well versed in the value of an educational approach to all types and styles of property management. The business is fully licensed with the Condominium Management Authority of Ontario.
THE PIVOTAL KEY is committed to providing traditional feel customer service, with a modern touch. Our quality and values are in conjunction with applying the most updated resources, information and education to customers and clients, maximizing property investments in an ever evolving industry.
THE PIVOTAL KEY philosophy is comprehensive management with cost effective solutions incorporating quality customer service, by way of integrity and transparency.
Strong relations have been maintained in the local community with Government Agencies, Developers, Legal Advisors, Auditors, Engineers and Vendors. These relationships cater to providing customers with better cost comparisons and valuable knowledge in the markets.
Risk management, preventative maintenance and emergency planning strategy is applied to the day to day operations limiting potential liability claims for your property, within adequate budget allowances.
We have obtained various experience with capital replacement projects:
Major underground parking garage and deck replacements
Full balcony replacements
Cooling tower replacements
Elevator replacements
Extensive brick masonry work
Entire building envelope EIFS façade replacement
Roofing
Generator replacements
Doors and windows
Concrete driveway replacement-large projects
The core focus is team support with the Board of Directors to obtain trust and confidence, therefore allowing to strive for the same goal; the efficient, effective operations of the property, to ensure long term business success and relations.
Financial Information
A hands on approach is instituted to guarantee you receive the most accurate information to make intelligent, reasonable decisions on the operations of your Corporation. Your financial reporting package can be customized to your needs.
Our company maintains general liability insurance, fidelity bonding and errors and omissions insurance coverage. In a rare occurrence if something should happen that takes the property manager from regularly servicing the property over a lengthy period of time, back up assistance and support has been established.
Twenty four hour emergency service is provided. Immediate reaction to high priority emergencies is exercised. Experience with major fire and flood disasters were handled with utmost profession and composure.
Our PIVOTAL KEY to your Corporation management, will be commitment and reliability, in contributing to part of your team. Achieving quality satisfaction, will in turn heighten the performance of your community, for a solid foundation all can be proud of.